Customer Comments

"I have been associated with Graphic Expressions for over 6 years, when I became Editor of a professional association newsletter. Graphic Expressions continues to provide top quality, professional printing and fulfillment services for the Columbia-Willamette Chapter of the American Society of Safety Engineers (ASSE) in producing and mailing their monthly newsletter. As Editor of that newsletter, I had the pleasure of working closely with the folks at Graphic Expressions, and could always rest assured that the newsletter was in good hands. The Chapter has been recognized by the National Association's Headquarters for providing such a quality publication to its members. Due to the outstanding service and quality I have received for my professional association, I have also elected to use Graphic Expressions as my printer of choice for projects in my work, from printing of forms to producing pocket-size employee handbooks. The folks at Graphic Expressions have always provided outstanding customer service and quick turn-around on large projects. It has been a pleasure working with them."

"I've enlisted the professionals at Graphic Expressions on many projects and have always been extremely pleased with the finished product. Their careful attention to quality and cost have always been an excellent benefit and I couldn't be happier with the results. The fact that the personnel at Graphic Expressions are some of the friendliest in the business is an added bonus that I always enjoy and appreciate."

June 14, 2002

Louann Richards
Graphic Expressions
12250 SW Myslony Road
Tualatin, OR 97062

Dear Louann:

I wanted to write you a quick note to express my appreciation for being able to do business with you and your company.

Over the last three and a half years, you have provided us with world-class customer service as well as error free and on-time delivery, always at the prices you quoted.

Your help with our company stationery, business cards, product brochures, and quoting our Distributor/Dealer manual has been very professional as well as competitively priced.

If you ever have the need, please feel free to provide a copy of this letter to your potential customers, or have them call me personally.

Once again Louann thanks!

Best regards,

Lee Richey
General Manager, Sales, Marketing and Technical Services
Jacto Inc.

"In thinking back over the years we worked together on the Safety Emphasis I will say that Judy and I (and the Columbia-Willamette Chapter) came to depend on you to meet with us monthly to review our prepared material and to add value to it to prepare it as high quality camera ready paste up for our publication. This level of personal service always made us feel confident that the final monthly product would be out on time and always of consistently high quality.

Although an important consideration, especially for non-profit groups as ours, price was not the single factor for our selecting your firm to publish our newsletter. Customer service, accommodating last minute changes on our part, design and printing and fulfillment as a complete service package, these and other factors were important in our selection of Graphic Expressions as the printer of choice for our Columbia-Willamette Chapter of the American Society of Safety Engineers."

"Graphic Expressions demonstrates the kind of professionalism, competence, and service that most people talk about, but few actually give."

"Working with Graphic Expressions is a professional experience! We won't take our offset printing anywhere else in Portland."

"My department has utilized the services of Graphic Expressions for several years. We have always found Graphic Expressions to be responsive, accurate and able to finish our projects in required timeframes. The staff at Graphic Expressions has always gone that extra mile no matter how complex the task".

"We knew the image that we wanted to project when we designed an invitation for one of our CPA Seminars, and Graphic Expressions not only printed what we had designed, but made a suggestion that overwhelmingly improved the presentation of the invitation. We know we can count on them not only for printing services, but their design and consultation services are fabulous".

"Graphic Expressions has always provided full satisfaction throughout their range of services - printing, binding, archiving and fulfillment. They shine in all areas, due in no small part to the personal attention provided by Louann Richards, owner, and her very capable, family-oriented staff. Everyone there has a courteous and friendly manner which makes working with any of them a positive experience always, something that can't be said for most printers I've dealt with for 30 years. No job is ever too small or too large, and customer satisfaction is always a top priority and therefore assured. Quality and conscientiousness are hallmarks of their state-or-the-art electronic printing and fulfillment business."

"With just our product information, the staff at Graphic Expressions developed brochures for our small manufacturing company that portray our products in a way that really intrigues our customers. We found the staff creative, friendly, and a joy to work with. In addition, we were provided ideas for cost savings, so our marketing material looked great, and came in under budget!"

"Graphic Expressions has provided design and printing services to Pacific Energy Systems since 1996. This includes the design of a revised logo and letterhead; customized graphics for reports and presentations; and printing of complex reports and presentation materials. The people at Graphic Expressions have always provided us with quality and timely services in a personalized way that is difficult to find in the printing industry. I highly recommend them."

"We use Graphic Expressions for both printing and fulfillment because they focus on quality, find solutions and deliver excellent customer service. When we mail our product catalog every year to 2,500 dealers and OEM's in the U.S. and Latin America, we count on Graphic Expressions to do all the legwork and get the information to our customers on time. Whether we need 25 personalized workbooks for an upcoming training or a complex direct mail piece to promote a new product, Graphic Expressions prints, packages, ships and tracks to make our job easier."

"The Oregon Mini Society, a Portland-based classic car club, has been proud to use Graphic Expressions as their single-source for all our printing needs for over 6 years. Graphic Expressions has been always ready and able to help out on rush orders, overnight orders, pick-up and delivery, and on set-up problems, they have shown an eye to layout details and error-correction.

Most recently, Oregon Mini Society has moved towards an electronic PDF-based newsletter, and Graphic Expressions was instrumental in helping us get it right. Cindy Richards Duyck has gone beyond the call of duty in helping us with the teething problems.

I have always found the staff most friendly and ready to help, especially when my job has caused so many late deadlines. Nothing makes a relationship bloom like having the owner greet you with a sincere smile and warm handshake. Even were we to find a better price elsewhere, I doubt we could find the rationale to put our trust in another shop to care for us as Graphic Expressions has".

"Graphic Expressions has been a company that I have been using for the last few years for all my printing needs. The first thing I noticed about them was the fact that they are pleasant to work with. Everyone that I have talked to is very nice, and very professional, which makes doing business with them easy. I can depend on them to do whatever is necessary to meet my short turn-around time. But what sets them apart from other companies is their strong customer service philosophy. If any problem does come up you can be assured that they will take care of it in a prompt and professional manner.

I would highly recommend Graphic Expressions for your next printing job".

"AARP is extremely please with the timely and efficient way Graphic Expressions has handled our assembly and mailing projects. When we have a 200 plus mailing, AARP will call Graphic Expressions and the job is completed with accuracy and within the time frame required. Personally, I find Graphic Expressions available when I need immediate help, friendly and easy to work with. I also find the delivery service valuable."

"I've found Graphic Expressions to offer exemplary service. Friendly and personal attention, with questions answered and problems solved in a timely manner, are a hallmark of this company and staff. Graphic Expressions' focus on detail successfully transformed my design into a winning print piece. I highly recommend Graphic Expressions!"

"ScatterPoint Technologies Group, a Linux-based technologies company, has been a Graphic Expressions customer for over three years and in that time we have always needed precision in our graphics and paper print requirements. That is why we looked for and through trial and error eventually found Graphic Expressions. Our first need was to design a logo for business cards, letterhead and envelopes. What we got was just what we had hoped for: a high impact, vivid, creatively designed logo that we also used later on our web site! The letterhead and business cards were printed to perfection. We placed our trust in Graphic Expressions and they delivered!"

"The finished documents, manuals, and other materials printed by Graphic Expressions are always crisp, clean, and professional: I'm proud to have my work presented so well".

"Graphic Expressions is such an incredible company. Whenever you call to place an order they are very responsive and sensitive to your time line. Everyone, from the delivery person to your customer service representative, is delightful and helpful. They help design the perfect layout for anything you need. I would recommend this company to anyone who needs caring and outstanding customer service with regards to creative printing."

"I want to take this opportunity to commend and thank Graphic Expressions for a job well done. Your staff was very helpful and knowledgeable throughout the print process and we were delighted with our relationship from beginning to end. Our brochure was delivered on-time and within budget and the final product was exactly what we wanted. I look forward to working on many more projects with Graphic Expressions again when the need arises.!"

"Sutherland HDL provides detailed engineering training workshops for electrical design engineers at companies throughout the United States. We have used Graphic Expressions as our sole source for printing our training materials and reference guides for several years. The service, flexibility, and quality of work are more than exceptional. Graphic Expressions' expertise in printing is a key contributor to our success in the training business".